Follow the following instructions to update your details
  • Enter your date of birth (mm/dd/yyyy).
  • Use the virtual keyboard to enter the first 7 digits of your account number.
  • Enter your phone number which should match details on records.
  • Check all your information is correct and click on the VERIFY red button
  • Select the personal details you want to update
    Enter your details and upload supporting documents
  • Proceed to take a picture of yourself and another one with your ID by clicking the start camera button.
  • Sign on a white plain sheet of paper and upload your signature and a copy of your ID
  • Review the information submitted and click the SUBMIT button.
  • For enquiries, please call CBG Contact Centre number 0302216000.
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Customer Information Update

Fill all required form fields to go to next step

  • Account Info
  • Update Details
  • Verification
  • Confirmation

Account Information:

Step 1 - 4

Customer name:

Update Information:

Step 2 - 4




New Postal Address

New GhanaPost GPS Address

New Residential Address

New GhanaPost GPS Address

New Business Location

New GhanaPost GPS Address

Director Change

Registrar General Documentation

New E-mail Address




Attach additional document (if any):


Step 3 - 4

Take Photo


Step 4 - 4

Kindly take a picture for verification
New name :
New title :
New date of birth :
New postal address :
New residential address :
New phone number :
New business location:
New email :
New TIN :
ID Card Type :